Improve relationships with both employed and community physicians. Reduce specialist wait times.
How it works
1
Send a question to one or more specialists from your EMR, phone, or computer.
2
Click the link in the text or email notification when the specialist responds.
3
Read the response and ask any follow up questions.
4
We upload the documentation to your EMR so that you can take the appropriate next steps with the patient.
FAQs:
Do I need to do a lot of work to get my providers on the platform?
All you need to do is tell us their name! Our team will handle the rest via email, phone, and even in person meetings (COVID permitting).
Are you HIPAA compliant?
Security is a key part of our culture. We are HIPAA compliant and sign a BAA with every customer.
Who are the specialists on your panel and how do you vet them?
Our specialists are all US-based board certified physicians in their specialty. Typically they work in academic medical centers. In addition to verifying these credentials and the specialists’ licenses, we conduct thorough live training with all specialists and regularly conduct quality audits of our cases. We’re happy to provide more details on our Specialty Quality Program on request.
How long will it take to get a response?
Not long! We have a median response time of under 2 hours and over 90% of our consults get a response in the same business day.
How are you different than Competitor X?
While there are other companies doing great work improving provider to provider communication, we are the only company that allows you to bill for these consults and work with your local providers. We’re also much cheaper and more deeply integrated into your workflows.